Central London Community Health Trust (CLCH) are working with Isla to deliver care more conveniently.

Central London Community Health Trust (CLCH) provides community health services to more than 2 million people across 11 boroughs and Hertfordshire. Isla is working with CLCH to help deliver care more effectively and conveniently for patients across a whole range of services.

The Isla platform is used to allow community based teams to communicate seamlessly with each other and with specialist teams based in hubs. Through using images, videos and structured forms the teams are able to monitor a condition more objectively over time and receive specialist input to modify the treatment plan in a timely way when required. Through ensuring that clinicians who are involved in a patient’s care can conveniently access the information they need through their phones, tablets or PCs, the Trust has been able to improve triage and ensure every visit counts.

 

Outcomes

  • Using Isla, CLCH nurses were able to streamline the process of adding important visual information to the patient record. Over the course of a year this amounts to a time saving opportunity worth £325k. 
  • Often District Nurses have to refer patients to Tissue Viability Nurses (TVN) for advice and then agree on a new treatment plan. Without Isla, the average time from receiving a referral to completion of review takes a TVN 103 hours. With Isla, this drops to 27.

 

What CLCH’s Clinicians say about Isla

Feedback has been extremely positive from those within the CLCH. TVN at Wandsworth, Melissa James, says, “Isla helps us to allocate time to the most urgent cases and this can make a huge difference to the patient. It’s really satisfying when patients’ concerns have been addressed and patients have been triaged in the best possible way. Seeing improvements a couple weeks later is really rewarding.”

At Isla, we look forward to future partnerships and improving patient care across further Trusts. You can read more about our work with CLCH, including additional testimonials, in the case study below.

 

To find out more: CLCH case study